Can Perla invent a price or an opening hour?

No. Every answer is grounded in the clinic profile you fill in. When something is missing, Perla says it does not have that detail and offers a callback or the phone number — it does not guess.

Does it give medical advice?

It gives first-aid style information and clear escalation. Anything involving symptoms, pain, trauma or medication is routed to your team with the full conversation attached, and Perla says plainly that a dentist has to look at it.

What do I actually have to install?

One script tag before the closing body tag of your website. It works on WordPress, Webflow, Wix, Squarespace, custom builds — anything where you can add HTML. No plugin, no rebuild.

Which languages does it speak?

It replies in the language the patient writes in. Czech, English, Ukrainian, Russian, German, Slovak and more, with the same clinic facts behind every language.

Does it connect to my calendar?

On the Clinic plan and above, yes — Perla reads free slots and holds the one the patient picks. On Solo it collects the request and sends it to your inbox for confirmation.

Where is patient data stored?

In the EU, encrypted at rest, with a data processing agreement included in every plan. You set the retention period, and you can delete any conversation on request.

What happens after the free trial?

Nothing automatic — you choose a plan when you are ready. If you do not, the widget stops answering and your transcripts stay available for export for 30 days.

Meet Perla,your clinic’s front deskthat never sleeps.

Perla is an AI assistant that lives on your clinic’s website. It answers with your hours, your prices, your doctors — and books the appointment while the patient is still reading.

Get your API key See how it works

Right now it isbooking a 21:40 toothache.

Replies in under 2 seconds4+ patient languagesEU data, GDPR-readyTrained on your clinic only

brightsmile.dental

Perla

AI assistant · replies instantly

Hi — I need a cleaning. Anything on Thursday afternoon?

Yes. Dr. Nováková has 14:30 and 16:00 free on Thursday. A hygiene visit runs about 45 minutes.

Thu 14:30Thu 16:00Another day

16:00 works.

Booked. It is in the clinic calendar, and the confirmation with address and parking notes is on its way.

Appointment confirmed

Hygiene visitThu, 16:00

WithDr. Nováková

WhereKarlova 12, Praha 1

Ask about hours, prices, booking…

Answers before they leave

Most patients ask one thing before they call. Perla answers it in the second it is asked, in your clinic's words.

Turns questions into chairs

It offers real slots from your calendar, holds the one they pick, and hands your front desk a confirmed booking.

Speaks their language

Czech, English, Ukrainian, Russian and more — Perla replies in whatever language the patient writes in.

Drops into any website

WordPressWebflowWixSquarespaceShopifyNext.jsTildaJoomlaCustom HTMLDrupalWordPressWebflowWixSquarespaceShopifyNext.jsTildaJoomlaCustom HTMLDrupal

Grounded

It knows your clinic.
Not the internet.

You fill in one profile — hours, address, doctors, services, price list, insurers, what you do and do not treat. Perla answers only from that. No invented prices, no imaginary Saturday hours.

Clinic profileTrained

Opening hours

Mon–Thu 8:00–18:00 · Sat 9:00–13:00

Address

Karlova 12, Praha 1 · metro Staroměstská

Services

Hygiene · Implants · Orthodontics · Whitening

Price list

142 items, updated 3 days ago

Insurers

VZP · ZPMV · OZP · ČPZP

Escalation

Trauma & bleeding → call the on-duty line

Booking

From “how much?”
to a booked chair.

Perla reads free slots straight from your calendar, offers the ones that fit, and holds the chair the moment the patient agrees. Your front desk sees a confirmed appointment, not a message to answer.

Dr. Nováková — this weeksynced 2 min ago

Tue

9:00

11:30

15:00

Wed

8:30

13:00

Thu

14:30

16:00

17:15

Fri

9:45

12:00

Thu 16:00 held by Perla — hygiene, 45 min, new patient

Integration

One script tag.
No dev team.

Register, pay, and you get an API key. Paste one line before the closing body tag of your site and Perla appears — styled to your colours, on every page, on every phone.

Read the integration docs

index.html

data-clinic="pk_live_8f3c…c1a9"

data-accent="#1f7a5a" data-lang="auto"></script>

Widget live · 0 dependencies · 14 kB gzipped

The questions your front desk answers twice a day.

Perla handles the repeat traffic — evenings, weekends, the fifth price question of the morning — and hands the real cases straight to your team.

22:14 · Sunday

Patient

Do you take patients without registration?

PerlaAI

Yes — the clinic accepts new patients, and the first consultation is free. I can hold Monday 10:30 for you now.

Patient

Do it.

Reschedule

Patient

I can't make Thursday 16:00 anymore.

PerlaAI

Moved. Friday 12:00 with the same hygienist — the old slot is back in the calendar and your reminder is updated.

Language switch

Patient

Máte narkózu pro děti?

PerlaAI

Ano — celková anestezie u dětí od 3 let, vždy s předchozí konzultací. Chcete termín konzultace?

Knows its limits

Patient

My jaw has been swollen for two days and I have a fever.

PerlaAI

That needs a dentist today, not a chat. I am putting you through to the on-duty line and flagging it for the clinic as urgent.

Patient trust is the product.

A clinic's website is a place people describe pain. Perla is built for that: grounded answers, EU storage, and a hard line at the edge of medical advice.

GDPR by default

Conversations are stored in the EU, encrypted at rest, and deleted on your schedule. A processing agreement is part of every plan.

No medical diagnosis

Perla informs and books. Symptoms, pain and trauma are routed to your team with the whole conversation attached.

Answers only from you

Every reply is grounded in your clinic profile. If the answer is not there, Perla says so and offers a callback.

You see everything

Full transcripts, unanswered questions, and what patients ask most — so your price list and website can catch up.

EU data residencyGDPR / DPATLS 1.3Deletion on requestSSO for teams

Live in one afternoon.

No integration project, no onboarding call, no waiting on your web developer.

Create your clinic account

2-minute sign-up
No card to start
API key on screen instantly

Your API key

pk_live_8f3c74e2…c1a9

Active · Clinic plan

Fill in your clinic profile

Hours, address, doctors, services, price list, insurers, what to escalate. Twenty minutes, and Perla is trained.

About 20 minutes to fill in
No technical skills needed
Describe your clinic in your own words

Opening hours

Address & parking

Doctors & specialities

Price list

Escalation rules

Paste one line into your site

One script tag before the closing body tag. Perla appears in your colours on every page, desktop and mobile.

One line of HTML
Works on any website
Live within minutes

data-clinic="pk_live_…"></script>

Get your API key

14 days free · no card to start · cancel in one click

Cheaper than the calls you miss.

Every plan starts with 14 days free. No card up front, and you keep your transcripts if you leave.

Start

49€ / month

One dentist, one location.

500 conversations / month
Clinic profile & price list
4 languages
Booking by email confirmation
Transcripts & unanswered questions

Start free

ClinicPopular

129€ / month

The plan most practices land on.

2 500 conversations / month
Calendar sync & live slot holding
Unlimited languages
Custom widget styling
Escalation rules & on-duty routing
Priority support

Start free

Network

Custom

Several locations under one brand.

Unlimited conversations
Per-location profiles & keys
SSO and role permissions
Custom data retention & DPA
Dedicated onboarding

Talk to us

Prices exclude VAT. A conversation is one patient session, however many messages it takes.

Frequently asked questions

Still unsure about something? Ask us directly.

Ready to meet Perla?

Fourteen days free. Your clinic profile takes twenty minutes, and the widget is one line of HTML.

Get your API key Book a 15-min demo

How clinics use Perla

Answers before they leave

Turns questions into chairs

Speaks their language

It knows your clinic.Not the internet.

From “how much?”to a booked chair.

One script tag.No dev team.

The questions your front desk answers twice a day.

Patient trust is the product.

GDPR by default

No medical diagnosis

Answers only from you

You see everything

Live in one afternoon.

Create your clinic account

Fill in your clinic profile

Paste one line into your site

Cheaper than the calls you miss.

Frequently asked questions

Ready to meet Perla?

It knows your clinic.
Not the internet.

From “how much?”
to a booked chair.

One script tag.
No dev team.