Chatbot for a medical centre
The more specialities under one roof, the harder it is for a patient to work out where they belong — and the more time your front desk spends explaining who does what.
More specialities, more repeated questions
At a dental practice the patient roughly knows what they want. At a multi-speciality centre they often don't even know which specialist they need: "my back hurts, is that a neurologist or an orthopaedist?"
The bot answers from your own list of services and doctors. It doesn't diagnose and doesn't decide who the patient needs — it shows what you offer, who covers it and what it costs, then offers a consultation.
- What you treat and which doctor covers it
- Prices and durations per service
- Opening hours
- Which insurers you work with
Your front desk stops being an information line
A large share of calls to a medical centre aren't bookings, they're questions. Every one of them occupies a line that someone ready to book is trying to reach.
The bot takes the reference work and leaves people the parts that need a person: complicated cases, rescheduling, complaints, insurance.
What to do when there is a lot of data
Typing a hundred services by hand is a day's work. So the price list and the staff list are imported: point us at your pricing page or send a photo of a printed list, and the rows are read automatically.
Before anything is saved you see everything as a list and untick what shouldn't be there. No price reaches the database without your confirmation.
Common questions
- Does this work outside dentistry?
- Yes. It answers from your profile, not from a fixed set of dental answers. A medical centre, an aesthetics clinic, a veterinary practice — the logic is the same.
- Can the bot recommend which doctor to see?
- It shows what you offer and who covers it, but it doesn't decide for the patient and never diagnoses. Choosing the specialist stays with a clinician at the consultation.
- How many services can be added?
- There's no limit. A hundred-line price list imports from one photo or a link to your pricing page.
Try it on your own price list
First month free. The profile fills itself from your website.